About Videoslots
Videoslots earns a place on an odds page because the betting entitlement is written into the same licence as the casino. The Gambling Commission's trading-names page for account 39380 records www.videoslots.com as an active trading name of Videoslots Limited, and the licence summary attaches four remote activities to number 039380-R-319311-036. Casino has run on it since November 2014; real-event betting arrived in December 2020 and bingo in June 2025.
The domain page for the same account lists both www.videoslots.com and www.videoslots.co.uk as Active, together with two sister brands, so a reader has one public place to confirm that a site using the name belongs to the licensee.
International players use the English site at videoslots.com, priced in euros, with separate national editions for Ontario and Spain. Its welcome bonus — a 100% match up to €200, paid out in 10% steps as the deposit is wagered 35 times within 60 days, plus 11 welcome spins — is valid only in casino games, so the sportsbook has no sign-up offer of its own; the betting side shares one account balance with the casino.
Against the other entries on this page, this one carries the deepest licence record: a British casino permission running since 2014 with real-event betting added in 2020, and four declared addresses on one account. What it does not offer is a sports welcome bonus.
Complaints and dispute resolution
If something goes wrong at Videoslots there is an order to follow. We do not run your case — this is who does what.
- Raise it with Videoslots’s own support and management first. The Malta Gaming Authority strongly recommends this before a complaint is lodged.
- If that fails and the operator holds an MGA licence, lodge the complaint through the MGA player hub. It is handled in English or Maltese. MGA – lodge a complaint
- Check in the MGA’s own licensee register that the licence you are relying on is real and current. MGA – licensee register
A licence tells you who can be complained to and what the operator must do — not that you will be paid.
Reviewed by David Lahner
Founder and Editor-in-Chief
Following iGaming betting, casino and poker since 2019 with a focus on bonus terms, payment flows and licensing requirements.
We write for bettors wherever they live, so this review sticks to the things that decide long-run results: the price on the board, what the sign-up offer is worth after playthrough, how quickly it settles and pays, and whether the terms hold up.
Facts about Videoslots
Sub-scores
Five sub-scores for this operator. They do not set the order of the lists, which follows the welcome-bonus rating:
- Licensing4.0
- Bonus value4.0
- User experience4.0
- Payments4.5
- Customer support4.5
Company details
✅ What works
- The register's trading-names page for account 39380 records www.videoslots.com as an active trading name of Videoslots Limited, so the brand and the licence account are the same entity on the public record.
- Licence breadth is real. Bingo, casino, linked gambling software and general betting on real events all hang off number 039380-R-319311-036, with the betting element live since December 2020.
- Continuity is documented. Casino has been permitted on the account without interruption since November 2014, and the register records no premises and no lapsed status against any declared domain.
- Both of the brand's own addresses, www.videoslots.com and www.videoslots.co.uk, are listed as Active on the account alongside two sister brands, which makes it easy to confirm in one public place that a site using the name belongs to the licensee.
⚠️ What to watch
- No sports welcome bonus: the welcome offer counts casino games only, and the sportsbook has no sign-up offer of its own.
- Bonus funds from the casino welcome cannot be used on sports bets, so the shared balance is the only link between the two products.
Thinking about opening an account?
Price the terms first, then decide.
What you get
Deposits and withdrawals
Money moves in and out through these routes:
Questions players ask
Is Videoslots licensed?
Videoslots has operated under a gambling license. That forces segregated player funds and settlement to published rules — but licenses are per jurisdiction, so confirm the site accepts accounts from your own country first.
Is there live streaming?
Videoslots streams a large share of its in-play fixtures. Access normally requires a funded account, and rights vary by country, so the schedule you see may be shorter than the one advertised.
Do I need the app?
Videoslots ships iOS and Android apps, but the mobile site carries the same markets and prices. Use whichever loads faster on your connection.
How much do I have to turn over before withdrawing?
The sign-up offer carries playthrough. Work out the real cost first — staking a bonus over at a typical hold rate returns noticeably less than the headline figure implies.
The Videoslots offer, in short
Currently on the table: No welcome bonus
Go to Videoslots →18+. Please gamble responsibly. Terms & conditions apply.
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