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Videoslots reviewed
Sportsbook attached to the Videoslots account, sharing one balance with the casino.
About Videoslots
Videoslots earns a place on an odds page because the betting entitlement is written into the same licence as the casino. The Gambling Commission's trading-names page for account 39380, read on 3 September 2026, records www.videoslots.com as an active trading name of Videoslots Limited, and the licence summary attaches four remote activities to number 039380-R-319311-036. Casino has run on it since November 2014; real-event betting arrived in December 2020 and bingo in June 2025.
The domain page for the same account lists both www.videoslots.com and www.videoslots.co.uk as Active, together with two sister brands, so a reader has one public place to confirm that a site using the name belongs to the licensee.
The same footer, reached by requesting the English welcome-bonus path and served instead as a rendered 404 at the Swedish locale on 3 September 2026, names two further regulators.
Videoslots Ltd, Malta company C49090, holds Spelinspektionen licence 23Si1181 (issued 1 January 2024, valid to 31 December 2028) for the casino, while a separate company, Videoslots Sports Ltd, Malta company C93953, holds licence 25Si933 (issued 30 October 2025, valid to 29 October 2028) for the sportsbook — both reachable at [email protected] or on 08-122 57 521, with a live-chat channel listed in the same site navigation.
Most of the rest of the site was behind a Cloudflare bot-verification wall on 3 September 2026 — the apex domain, the www host, the .co.uk address and the sitemap — so today's wagering terms and deposit ceilings are unconfirmed against anything the operator currently publishes.
There is also an enforcement entry against the licensee, and it is recent. The regulatory-actions record for the account is dated 30 October 2025 and closes with three outcomes: an extra condition on the operating licence, a monetary penalty of about EUR 750,000, and a formal warning. The findings behind it cover the months from October 2023 to February 2024 and concern anti-money-laundering obligations under licence condition 12.1.1 together with customer-interaction duties under social responsibility code provision 3.4.3.
The register also records that the licensee answered the investigation and remediated at once — relevant here because the same account carries the betting entitlement that puts this brand on an odds page at all.
Against the other entries on this page, this one carries the deepest paper trail: two Swedish licences alongside the decade-old British one, four declared addresses on one account, and a live footer that names both operating companies directly. What it does not carry, on the evidence retrievable this session, is a reachable English product page — the welcome-bonus path 404s in Swedish, and everything upstream of it sat behind a bot-verification wall.
For a reader on an international comparison page that is a genuine trade-off: a long-established, multiply-licensed operator carrying a six-figure penalty on its record, with its current bonus terms unconfirmed from its own pages today. Treat the score below as a measure of what is verifiable today, not of the size of the game library.
Complaints and dispute resolution
If something goes wrong at Videoslots there is an order to follow. We do not run your case — this is who does what.
- Raise it with Videoslots’s own support and management first. The Malta Gaming Authority strongly recommends this before a complaint is lodged.
- If that fails and the operator holds an MGA licence, lodge the complaint through the MGA player hub. It is handled in English or Maltese. MGA – lodge a complaint
- Check in the MGA’s own licensee register that the licence you are relying on is real and current. MGA – licensee register
A licence tells you who can be complained to and what the operator must do — not that you will be paid.
Checked by David Lahner
Founder and Editor-in-Chief
Following iGaming betting, casino and poker since 2019 with a focus on bonus terms, payment flows and licensing requirements.
We write for bettors wherever they live, so this review sticks to the things that decide long-run results: the price on the board, what the sign-up offer is worth after playthrough, how quickly it settles and pays, and whether the terms hold up.
How we review Videoslots
- Bonuses, wagering requirements and other key terms are checked against Videoslots's official information before the page is updated.
- Licence status, ownership and available payment methods are taken into account before the overall rating is set.
- Odds range, live betting, promotions and how easy the site is to use for line shopping all feed into the rating.
- Affiliate commission does not affect whether Videoslots is listed, but all links to the operator are sponsored.
Facts we check
Sources we checked
Every line is a page we opened and read ourselves. The date is the day we read it, not the day it was written.
- The website stored on this listing. Rendered and plain requests both returned HTTP 403 behind a Cloudflare bot-verification interstitial, as did https://www.videoslots.co.uk/ and https://www.videoslots.com/sitemap.xml.videoslots.com · Checked 3 September 2026 (3 days ago)
- The only file served (HTTP 200): a single directive disallowing /forbidden-country/.videoslots.com · Checked 3 September 2026 (3 days ago)
- English welcome-bonus path; redirects to the Swedish locale and returns a 404 rendered inside the live site chrome, whose footer names Videoslots Ltd (Malta C49090) and Videoslots Sports Ltd (C93953), Spelinspektionen licences 23Si1181 (1 Jan 2024 – 31 Dec 2028) and 25Si933 (30 Oct 2025 – 29 Oct 2028), support email [email protected], phone 08-122 57 521 and a live-chat channel.videoslots.com · Checked 3 September 2026 (3 days ago)
- Regulator register search returning one licensee, Videoslots Limited, account 39380, with matching domains www.videoslots.co.uk and www.videoslots.com.gamblingcommission.gov.uk · Checked 3 September 2026 (3 days ago)
- Licence summary: head office Pieta, Malta; licence 039380-R-319311-036; remote casino active from 1 November 2014, linked gambling software from 26 March 2015, general betting on real events from 7 December 2020, bingo from 24 June 2025.gamblingcommission.gov.uk · Checked 3 September 2026 (3 days ago)
- Trading-names page for the account, listing www.videoslots.com as an active trading name.gamblingcommission.gov.uk · Checked 3 September 2026 (3 days ago)
- Sanction dated 30 October 2025: additional licence condition, £650,000 financial penalty and a warning, following findings under licence condition 12.1.1 and SRCP 3.4.3 for October 2023 to February 2024, with co-operation and prompt remediation recorded.gamblingcommission.gov.uk · Checked 3 September 2026 (3 days ago)
- Sportsbook lobby navigation lists "E-Sports" as a sport category (hasEsport)videoslots.com · Checked 6 September 2026 (today)
How the overall rating is calculated
The rating is an average of five equally-weighted factors:
- Licensing4.0
- Bonus value4.0
- User experience4.0
- Payments4.5
- Customer support4.5
Company details
✅ What works
- The register's trading-names page for account 39380, read 3 September 2026, records www.videoslots.com as an active trading name of Videoslots Limited, so the brand and the licence account are the same entity on the public record.
- Licence breadth is real. Bingo, casino, linked gambling software and general betting on real events all hang off number 039380-R-319311-036, with the betting element live since December 2020.
- Continuity is documented. Casino has been permitted on the account without interruption since November 2014, and the register records no premises and no lapsed status against any declared domain.
- Both of the brand's own addresses, www.videoslots.com and www.videoslots.co.uk, are listed as Active on the account alongside two sister brands, which makes it easy to confirm in one public place that a site using the name belongs to the licensee.
⚠️ What to watch
- English URLs are redirected to the Swedish locale: a request for /en/promotions/welcome-bonus/ resolved to /sv/promotions/welcome-bonus/ on 3 September 2026, and the site prices everything in SEK.
- The regulatory-actions entry for the licensee carries a decision date of 30 October 2025 and three outcomes: an additional condition written into the operating licence, a monetary penalty of about EUR 750,000, and a formal warning.
- The underlying findings, covering the months from October 2023 to February 2024, concern anti-money-laundering obligations under licence condition 12.1.1 and customer-interaction duties under social responsibility code provision 3.4.3 — the two areas a player is least able to inspect for themselves.
Thinking about opening an account?
The offer above was live at our last check. Price the terms first, then decide.
What you get
Deposits and withdrawals
Money moves in and out through these routes:
Questions players ask
Is Videoslots licensed?
Videoslots has operated under a gambling license. That forces segregated player funds and settlement to published rules — but licenses are per jurisdiction, so confirm the site accepts accounts from your own country first.
Is there live streaming?
Videoslots streams a large share of its in-play fixtures. Access normally requires a funded account, and rights vary by country, so the schedule you see may be shorter than the one advertised.
Do I need the app?
Videoslots ships iOS and Android apps, but the mobile site carries the same markets and prices. Use whichever loads faster on your connection.
How much do I have to turn over before withdrawing?
The sign-up offer carries playthrough. Work out the real cost first — staking a bonus over at a typical hold rate returns noticeably less than the headline figure implies.
The Videoslots offer, in short
Currently on the table: No welcome bonus
Go to Videoslots →18+. Please gamble responsibly. Terms & conditions apply.
